Over the years I have earned a reputation for being someone that gets things done, for tackling the difficult and for motivating those around me not to give up until we achieve what we set out to do, no matter how bad the situation.
For me, the trick in life has been to learn how to identify the difference between the symptoms of a problem and its root cause.
For example, last week I went down with a heavy cold, and if you had asked me what the matter was, I would have told you that I felt awful, that I had a headache, that my eyes were running and that I could not concentrate and that my client needed me in the office to prepare for an important meeting. But although what I was experiencing was unpleasant they were only symptoms, my real problem was that my body was under attack from a nasty virus and that to solve it, all I needed to do was to eat plenty of fruit and to rest to give my body the resources it needed to allow nature to take its course. And sure enough after three days all my symptoms went away all by themselves. And so it is with problems, the only thing is that in business our problems are usually far more complex than a common cold. Their causes can be several; combining together to bring about what often appears to be a hopeless situation.
In my book ‘Making a Difference’ I suggest a nine step approach to solving complex problems. In addition I give practical advice, tips and tricks on a whole variety of issues from recruitment and motivation, to project management and dealing with resistance. But through it all I back up my theories with real life stories and examples.
Since Making a Difference was published, many readers have written to me saying how much it has helped them in their career. – and so indeed, I hope that you will find something important in it for you too.
Enjoy the site and please remember your feedback is always very welcome
Thank you for listening and remember, business should also be about having fun and not only hard work and stress, enjoy my book.
Harley Lovegrove
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